Need help with Pikd? Most answers are below. If your question is not covered, email us and we will reply within two business days.
Tap the plus button on the home screen to start a new list. Pick a category from the library or use Chaos Spin to get a random one. Drag each item into the S, A, B, C, D, or F tier to rank it. When you are happy with the result, tap the share button to export it as an image.
Yes. When creating a custom tier list, choose "my photos" as the source and select images from your photo library. Pikd reads only the images you explicitly select.
Open the app and tap the Restore Purchases button at the bottom of the paywall (or in the Profile screen). This re-syncs your Apple receipt with the app. If the issue persists, sign out of the App Store on your device and back in, then try Restore again.
Subscriptions are managed through the App Store, not inside the app. Open the iPhone Settings app, tap your name at the top, tap Subscriptions, then tap Pikd to change or cancel.
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, find the Pikd purchase, and request a refund directly through Apple.
Try the following before contacting support:
If the issue still occurs, email us with your device model, iOS version, and a short description of what you were doing when it happened.